Refund policy

We hope you love your Ever After Botanicals piece, however if you experience any issues, we’re here to help.

Returns

Due to the nature of our products, we currently do not accept returns for:

• Original artworks
• Made-to-order or delicate botanical pieces

Damaged or Faulty Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Clear photographs of the item and packaging

We will work with you to resolve the issue as quickly as possible.

Refunds

Refunds are only issued in cases of:

• Damaged items
• Incorrect items received

Once approved, refunds will be processed back to your original payment method.

Contact

If you have any concerns, please reach out via our contact page—we aim to respond within 24–48 hours.

We are committed to ensuring every piece reaches you safely and meets the highest standards.